Refund/Return Policy
Warranty Form
Key Details of the Standard Warranty
Duration:
The warranty is valid for one year from the initial operation of the product or eighteen months from the date of shipment, whichever comes first.
Coverage:
The warranty covers non-conformities in workmanship and materials. If a product is found to be defective, Xiriuz will either repair or replace the item at their discretion.
Claim Process:
To initiate a warranty claim, the buyer must provide written notice to Xiriuz within the warranty period, indicating that the goods do not conform to the warranty terms.
Exclusions:
The warranty does not cover goods manufactured by companies other than Siemens, and it may not apply if the product has been improperly applied or modified.
Repaired Parts:
Any repaired or replaced parts will be warranted for the remainder of the original warranty period, but not less than twelve months from the date of repair or replacement.
This standard warranty provides essential protection for customers purchasing Siemens products from Xiriuz, ensuring that they receive quality and reliable equipment. For specific products or additional details, it is advisable to consult the warranty documentation provided with the product or contact Siemens directly.